Select question
Lost items
Money issues
Ride never took place
Double charged
Price changed
I owe money
Other issue
I have a complaint
Unprofessional driver
Vehicle issue
Ride with child couldn't be completed
Ride with pet couldn't be completed
Other issue
Houston, we have a problem
Bank card issues
Promo code isn't working
Account setup issues
I'm not getting ride reports
Something else isn't working
Emergency
FAQ
How it works
App settings
Add or delete account
Add or delete cards
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Using promo codes
Get a ride receipt
Safety
New features
Partnership

Select question

Lost items

Money issues

I have a complaint

Houston, we have a problem

Emergency

FAQ

  • Download app
  • Contact Support
  • Request ride
  • Drive with us
  • Driver website
  • Add taxi company

Enter your phone number and we'll text you a download link.

Yandex Go is a provider of the mobile application service. The carriage service is rendered by a carrier.

Enter your phone number and we'll text you a download link.

Service classesPartnersUser license

Yandex Go is a provider of the mobile application service. The carriage service is rendered by a carrier.

© 2011−2020 Yandex.Taxi LLC
Service classesPartnersUser license